Privacy Policy
How American Gulf Petroleum collects, uses, and protects your information.
Privacy Policy
Last Updated: January 8, 2025
1. Introduction and Scope
American Gulf Petroleum ("Company," "we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through various channels. This policy applies to all users of our services and website visitors.
This Privacy Policy applies to all information collected through our website, mobile applications (if any), email communications, telephone interactions, written correspondence, and in-person meetings. It covers both personal and business-related information provided in connection with our petroleum transportation and logistics services. By engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete forms on our website, including contact forms, quote request forms, and service inquiry forms
- Communicate with us via phone, email, mail, or other methods
- Subscribe to our newsletter, marketing communications, or other informational materials
- Request customer support or technical assistance
- Apply for employment or contractor opportunities
- Participate in surveys, promotions, or other marketing activities
2.2 Types of Personal Information
The personal information we collect may include:
- Contact information (name, email address, phone number, mailing address)
- Business information (company name, job title, industry)
- Service-related information (transportation needs, pickup/delivery locations, preferred dates)
- Financial information (billing address, payment preferences)
- Communication preferences and history
2.3 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits. This information helps us improve our website functionality and user experience.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Providing, operating, and maintaining our transportation and logistics services
- Processing and responding to your inquiries, requests, and communications
- Preparing and delivering quotations, proposals, and service agreements
- Facilitating billing, payment processing, and account management
- Sending you relevant marketing communications and service updates (with your consent where required)
- Improving our website functionality, services, and customer experience
- Conducting business analysis and market research
- Complying with legal obligations and regulatory requirements
- Protecting our rights, property, and the safety of our employees and customers
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, and marketing services, under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights and interests
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, subject to confidentiality protections
- Consent: With your explicit consent for specific purposes
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device that help us remember your preferences and improve our services.
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain website functionality. We respect "Do Not Track" signals where technically feasible.
6. Data Security and Protection
We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls and employee training on data protection
- Secure data storage and backup procedures
- Multi-factor authentication for system access
- Regular penetration testing and vulnerability assessments
- Incident response procedures and breach notification protocols
- Compliance with industry-standard security frameworks
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
In the unlikely event of a data breach that may compromise your personal information, we will notify affected individuals and relevant authorities as required by applicable law, typically within 72 hours of discovering the breach. We maintain comprehensive incident response procedures to minimize the impact of any security incidents.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your personal information under certain circumstances
- Portability: The right to receive your personal information in a portable format
- Opt-out: The right to opt out of marketing communications
- Restriction: The right to request restriction of processing under certain circumstances
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
9. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located. By using our services, you consent to such transfers, subject to appropriate safeguards to protect your information.
10. Compliance with Privacy Laws
10.1 GDPR Compliance
For individuals in the European Union, we comply with the General Data Protection Regulation (GDPR). We process your personal information based on legitimate business interests, contractual necessity, or your consent. You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
10.2 CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA). You have specific rights regarding your personal information, including the right to know what information we collect, the right to delete information, and the right to opt out of the sale of personal information (though we do not sell personal information).
11. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
American Gulf Petroleum
Privacy Officer
Email: info@americangulfpetroleum.com
Privacy Inquiries: privacy@americangulf.com
Phone: (512) 809-2921
Address: Central Texas
We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have about our privacy practices.
For privacy-related requests, we typically respond within 30 days of receipt. For urgent privacy concerns or potential security issues, please call our main number and request to speak with our Privacy Officer immediately. We are committed to addressing all privacy inquiries with the utmost care and attention.